PRIVACY POLICY

Overseas Customer Personal Data Privacy Policy

PRIVACY POLICY

SURUTTO KANSAI Co., Ltd.’s (“Company”) handling and processing of personal data listed in Clause 2 below (“Personal Data”) of Customers who reside in the outside Japan (“Customers”) is as follows:

1.Scope of this Privacy Policy
This Privacy Policy applies to the processing of Personal Data that is collected at the time Customers use our Company’s various services where foreign countries’ privacy laws and restrictions apply. Our Company is the data controller for such data handling/processing. The acquisition, handling and processing of Customers’ personal data by our Company while those Customers stay in Japan is governed by our Privacy Policy and this Overseas Customer Personal Data Privacy Policy does not apply.
2.Personal Data that is Collected
Our Company may acquire the following Personal Data from our Customers:
  • Name
  • Gender
  • Age
  • Email Address
  • User Name
  • Password
  • Online Identifiers such as Cookies and IP Address contained in access logs
3.Purpose of our Company’s Handling/Processing of Personal Data
The Purpose / Basis for which we collect and handle/process Customers’ Personal Data are as follows:
Purpose Basis
Provision of information (Company Products / Introduction for Services, Important Notifications Regarding Company Services)
  • Customer consent
  • It is necessary for performance of a contract or in order to take steps prior to entering into a contract.
  • It is necessary for the purpose of the legitimate interests pursued by Company.
Marketing
  • Customer consent
  • It is necessary for the purpose of the legitimate interests pursued by Company.
Customer service, Communication(includes handling complaints)
  • Customer consent
  • It is necessary for performance of a contract or in order to take steps prior to entering into a contract.
  • It is necessary for the purpose of the legitimate interests pursued by Company.
Analysis of our website access
  • Customer consent
  • It is necessary for the purpose of the legitimate interests pursued by Company.
Analyze and improve the usage of applications provided by the Company
  • Customer consent
  • It is necessary for the purpose of the legitimate interests pursued by Company.
Response to surveys based on laws and regulations from public institutions
  • It is necessary for compliance with legal obligations to which Company is subject.
4.Additional Handling/Processing
In the event of Personal Data processing for a purpose other than the purposes outlined above, our Company will notify Customers in advance of the new handling/processing purpose and other terms as required by applicable law.
5.Transfer of Personal Data
Our Company may store Personal Data acquired from Customers on Company’s servers in Japan. Our Company will manage Customer’s Personal Data appropriately.
6.Cookies
Our Company may use Cookies on our websites that are used by Customers. Cookies are information stored on Customers’ computers by the browser when using our websites. Please see our "Site Use Policy" of each website regarding details about our use of Cookies and their purpose.
7.Rights Relating to Personal Data
Customers have the following rights with regard to their Personal Data
  • The right to access Personal Data related to the Customer
  • The right to seek corrections to inaccurate Personal Data related to the Customer without undue delay.
  • The right to request deletion of Personal Data related to the Customer without undue delay.
  • The right to request restrictions on the handling/processing of Customer’s Personal Data.
  • The right to receive the Customer’s Personal data in a general computer readable format and to transfer such data to the management of other organizations without interruption or interference.
  • The right to object the handling/processing of Customer’s Personal Data for the purpose of public, Company, or third party interests and marketing.
  • The right to withdraw consent regarding handling/processing of the Customer’s Personal Data.
  • The right to make a complaint to a supervisory authority.
8.Contact for Inquiries
For any questions, complaints, or if you wish to exercise your rights described in the above clauses, you may contact us at:

【Personal Data Inquiry Support】

SURUTTO KANSAI Co., Ltd
〒556-0017 11F, Namba Sankei-bldg., 2-1-57 Minatomachi, Naniwa-Ku Osaka
Mail Address:inquirysurutto.com

9.Compliance with Applicable Laws and Regulations
Our Company shall comply with related laws regarding the handling/processing of Personal Data and shall follow the guidelines of the relevant jurisdiction’s government agency and industry.
10.Retention Period
Our Company will retain Personal Data for as long as necessary for provision of services and information to Customers. Personal Data that is no longer needed will be appropriately deleted and disposed of promptly.
11.Safety/Security Management Measures
Our Company utilizes organizational and technical security management measures in order to appropriately manage Personal Data.
12.Changes to our Privacy Policy
Our Company may revise this Privacy Policy by publishing the revised Privacy Policy on our website without providing notice to individual Customers.

Revised March, 2024
SURUTTO KANSAI Co., Ltd.